How can we help you?

What if my order is damaged?

What should I do if my order arrives damaged?
If your order arrives damaged, please contact our support team immediately. Provide your order number and details of the damage, including photos if possible. We will assist you with a return, replacement, or refund based on the situation.

How long do I have to report a damaged item?
Report damaged items within 7 days of delivery to ensure a quick resolution. Contact our support team as soon as possible to start the return or replacement process.

Will I need to return the damaged item?
In most cases, you will need to return the damaged item. Our support team will provide instructions on how to return the item and arrange for a replacement or refund.

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